Orders are typically processed within 2-3 business days. Shipping then takes an additional 7-10 business days.

You have the freedom to modify or cancel your subscriptions at any time, with no obligation. Enjoy the convenience of automatic renewals to ensure uninterrupted service.

Absolutely! Once your order is shipped, you’ll receive a tracking number via email to keep an eye on your package’s journey.

You can also track it from you customer accounts page once you receive the email.

Application:

It's as easy as four simple steps to get the results you want!

1. Cleanse your face thoroughly.
2. Remove the protective film from the face-lifting mask.
3. Apply the gel side directly to your face. Pull the ends over your ears and adjust for a comfortable fit.
4. After use, remove the mask. There’s no need to wash your face afterward. For a refreshing experience in summer, refrigerate the mask before use.

Frequency:

• Use a new mask daily

Guidelines:

• Do not sleep for more than 8 hours on the night you use the mask.
• Avoid eating while wearing the mask.
• Do not drink water for three hours before bedtime.
• Follow your regular skincare routine after cleansing. Wait 15 minutes for your skincare products to absorb before applying the mask.

Precautions:

1. For the first use, wear the mask for only 1-4 hours to let your skin adapt and avoid potential irritation or swelling.
2. In cold weather, warm the unopened mask for 3-10 minutes to enhance absorption and reduce wear time.
3. If your face is slightly wide, gently stretch the mask before use to ensure a comfortable fit around the ears.
4. Wearing the mask for a long time may feel tight around the ears, which is normal. You can wear it before bed and remove it when you wake up.
5. Some users may experience mild itching due to the mask’s sealed nature. This is normal and not an allergic reaction.

For the best results, our clinicians recommend using the mask once a day in the morning or evening.

We recommend not sleeping for more than 8 hours the night you use the mask.

Our mask tightens and firms your neckline, reduces wrinkles, brightens, and hydrates your skin. It's packed with collagen to keep your skin plump and radiant.

Yes! Our mask is gentle and effective for all skin types. If you have sensitive skin, we suggest doing a patch test before full application.

Keep the mask in a cool, dry place. For an extra refreshing treat, pop it in the fridge before use.

Each V-Line Beauty mask is designed for single use to ensure maximum effectiveness and hygiene.

Due to the hygienic nature of our product, we do not offer refunds.

However, we stand by our products with a satisfaction guarantee.

If you are not satisfied with the results or if you receive a defective item, please reach out to our customer service team, and we will assist you with a replacement or resolve any issues you may have.

You can reach us via email at support@vlinebeauty.com